Mixing Business With Politics: How Do Customers React?
Shorewood and Whitefish Bay residents weigh in with their opinions of business endorsements of presidential candidates.
Thief Wine in Shorewood has hosted large events on both sides of the political spectrum.
But how far is too much activity? Is it a sign in the window, or a generous gift to a campaign? If there is media coverage of the support, does that increase a negative impact to those customers who disagree?
Patch asked, and you answered.
Some clear opinions
Jane Gebel Prentice, Shorewood resident, said, "I won't shop at any business that supports (GOP presidential candidate Mitt) Romney, (Jim) Sensenbrenner, etc. Period. With Wick's it was easy. I could tell by their huge Bush sign out front. At the West Allis Cheese and Deli on Oakland, the counter person told me. That presented a quandary, though, because that person asked me to still buy lunch, because the place employs several people, and they are nice."
Nearby Milwaukee resident Carrie Palmer Crossot also "lets her money speak for her beliefs" when she shops, but added: "It is hard in many cases to know what way the wind blows, and I do hate to depend on rumor. To me one way I make a decision is if a private business has a 'no firearms' sign to me it says something about their thinking. I could be way off on that but a person's got to base a decision on something!"
Paul Augustine, a Shorewood High School alumnus whose family is in Shorewood, says “If it wasn't my candidate I would be more hesitant to shop there.”
Something else that becomes divisive are trade organizations. Fox Point resident and Shorewood native Jenny Oechler Haraway said: “It's even worse when the organization you are forced to belong to endorses the candidates you don't support.”
Elisa Miller, recent Shorewood resident, said: “(Politics) is a factor, not going to lie. If a store is locally owned I can sometimes see past it. However, if another place offers the same goods or services, I go there. I avoid big box businesses that are GOP donors. Gas stations don’t get my business when they post signs. They're a dime a dozen. And I remember these businesses long after the sign is down and the elections are over.”
Engagement > rumor
Shorewood resident Michael Halloran described his process in parsing business from political rumor. “I frequent businesses that some people tell me I should avoid (because of political contributions). I continue to patronize these businesses because I appreciate the service they provide," he said. "I am not going to hold the owner's (perceived) political views against him or her. However when a business owner, as a business owner, speaks out actively and seeks to engage his or her business in the political debate, they should expect people to make future decisions about patronizing their business in light of those actions.”
Why risk losing business?
Shorewood resident and native Nancy Peske said, “I can't imagine why a store owner would take a political stance. Why alienate half your customers and potential customers? I tend to patronize stores where I really like the people and they support my community. If the owner votes for or donates money to a Republican, so be it. It's when they're promoting a candidate in the store that I would feel uncomfortable.”
Melissa Ugland, a Whitefish Bay resident and business owner, said it's up to the individual business what it wants to do.
“My feeling is that it's one thing to endorse someone as an individual, quite another to endorse someone and actively publicize it in or through your business," she said. "In my neighborhood, where it is roughly 50/50 politically, publicly endorsing one candidate over another would put you at risk of losing 50% of your business. Most small businesses here in Whitefish Bay would find it hard to take a 50% hit.
"So many people took a direct hit under the (Gov. Scott) Walker budget. Families with teachers or other public employees saw big reductions in take home pay, or lost jobs altogether. The political has become much more personal in Wisconsin, and I think it's become more risky to be publicly politically active if you own a business with a public presence.”
Bill Hindin, a Shorewood resident, said: “It’s good for politics, bad for business (to publicly endorse a candidate). I absolutely think of it as a negative. If there were a big sign out front (gesturing to Alterra in Shorewood) I agreed with, I wouldn’t necessarily shop there. But if it were a big sign I disagreed with, I’d likely never bother to go there.”
Keith Schmitz, a Shorewood resident, also advises any business in the North Shore to be careful not to turn off customers, though he applauds community engagement. “For example, in Shorewood, I see a lot of contractors or sub-contractors parked for days with bumper stickers that are very extreme sometimes, and wonder why those companies chose to alienate potential customers that see the truck? ”
Service, product matter
Janet Reinhoffer of Shorewood said: “If the product is good and the people are nice ... that's the place for me.”
And Abbie Fowler agreed: “If someone were to publicly post support for someone that I don't support, I would hesitate, but, likely still use their services if I thought they were worthy.”
Miller suggested that for her, a personal relationship can even supersede political endorsement. “If I had a good relationship with the owner or employees or felt the product/service were irreplaceable then I'd patronize them despite their political affiliation. If I were indifferent to them/it then I'd find a new business.”
What do you think?
If there is an "offending" political sign tomorrow morning in front of your favorite place to shop, what would you do? Vote in our poll and participate in a discussion in the comment section.
Bob McBride
1:29 pm on Thursday, September 27, 2012
If you let politics rule your life to the extent that someone's support of a candidate or cause you don't agree with causes you to inconvenience yourself in your choice of what businesses to patronize, you're nuts, basically.
Then again, as noted in the article, there are people who not only are nuts in that regard, but who readily admit to it. So as a business owner, you essentially risk losing business, even if you're merely providing a venue for gatherings of a political nature - much less taking an active stance politically. Frankly, you're taking a risk if you donate to a political cause as a private individual because the nuts will hold that against you as well (case in point - Sendik's in Shorewood) if they find out.
CowDung
2:06 pm on Thursday, September 27, 2012
It doesn't bother me if a business is providing a venue for political gatherings--I still go to Three Lions even though they hosted Pasch's post election parties. I'd like to think that they would have done the same for any candidate willing to pay the tab.
Perhaps it makes me a 'nut', but I will tend to avoid places that do openly endorse a particular candidate that I disagree with politically. The spa/salon on the corner of Kensington and Oakland comes to mind (The Establishment?). Their full window Obama advertisements were enough to convince me to never spend my money there.
I am not quite 'nutty' enough to look up donations from private individuals and then boycott the businesses they own or the places they work though.
Bob McBride
2:19 pm on Thursday, September 27, 2012
Would you have actually considered going to "The Establishment" had they not had the Obama ads in the window? If so, judging from their choice of graphics, which have always kind of given off a mid-60s leftist sort of vibe, I'd think one could make a pretty educated guess which way they'd be voting in any given election. Is it that you'd feel by patronizing them that you'd be, essentially, endorsing Obama yourself because of the blatant nature of their endorsement?
CowDung
2:25 pm on Thursday, September 27, 2012
It is the kind of place that I might have purchased a gift certificate from.
It was the blatant nature of the endorsement that turned me off. It's a pretty safe bet that a lot of places that have the 'lefty vibe' are owned by people that support politicians that I don't agree with, but I wouldn't avoid places for just a 'vibe'...
David Tatarowicz
1:40 pm on Thursday, September 27, 2012
I would not let an endorsement of a particular candidate influence my buying decisions. If we all agreed on everything, we wouldn't need a democracy.
If they were supporting a distasteful or hateful viewpoint, such as a Swastika -- that would be a different matter.
My first criteria is that I would rather buy locally.
The only business that I do not patronize is Walmart --- not because of any political stance, but I feel that they cost Americans jobs with almost everything from China, and they do not treat or compensate their employees very well.
Carl Engelking
1:52 pm on Thursday, September 27, 2012
It's all about the service and product in my opinion. Business is business. A coffee shop owner can espouse their vehement support for a candidate, so long as my latte is tasty.
Greg
2:28 pm on Thursday, September 27, 2012
Since politics is multifaceted, I don't think it is any better being a political bigot than any other type of bigot. Political orientation is not a choice, you are either born normal or a liberal. Some people do experiment with their politicality during their young adult years, but eventually they get it figured out.
Saying that you will not shop at a business that supports a particular side says a lot about your character. Nothing good.
Wonderful Life
3:22 pm on Thursday, September 27, 2012
Well, this is the way I look at it. If I support a shop owned by an individual that supports a candidate I hate, I am providing the owner with $$ to fund that candidate. I don't support businesses that support candidates I don't like. Put a sign in your window for one I like, if you're a good business/service, I'll support you. That's not nuts, Bob.
Bob McBride
4:04 pm on Thursday, September 27, 2012
Yeah it is. Unless you shop exclusively at places of business that state which candidates they support, you're providing owners with $$ to fund candidates you don't support all the time - if they so choose.
It's a ridiculous concept but, as I said, there are enough nuts out there to warrant suggesting businesses keep the politics out of storefronts, lest someone willing to inconvenience themselves or forgo something they actually want just because they don't agree with your stance take their business elsewhere.
Lyle Ruble
3:49 pm on Thursday, September 27, 2012
I attempt to shop locally whenever I can. I spent too many years in business to be so thin skinned as to let an owner of a business's political opinions adversely impact my choices. However, there are certain realities that should be considered. One is the bummer stickers that you place on your car.
I know certain police officers who will pull over someone, for the smallest offense, who is "sporting" a bumper sticker that they find offensive. Their favorite offending bumper sticker is "COEXIST". Remember, overt political expressions have consequences.
David Tatarowicz
4:07 pm on Thursday, September 27, 2012
@Lyle
That gives a whole new meaning to DWB ....................... driving while bumperstickered
Bob McBride
4:09 pm on Thursday, September 27, 2012
Um, you know this how, Lyle? Cops are pulling over folks with COEXIST stickers? I would think if that's the case, the Shorewood cops would have an unusually high number of traffic stops on their blotter.
Lyle Ruble
4:15 pm on Thursday, September 27, 2012
@Bob McBride....This has been a conversation for the "Westees". We have our contacts with Shorewood's finest and it has been confirmed. Don't get me wrong, it's not every officer, but a select few only.
Bob McBride
6:06 pm on Thursday, September 27, 2012
So you don't think that they're just playing a logical hunch that COEXIST bumper sticker = potential stoner behind the wheel?
Nuitari
5:31 pm on Thursday, September 27, 2012
I refuse to go east of 124th Street. All Obama lovers there, especially Shorewood. Liberal cesspool just as bad as Madison.
Anne
10:35 am on Friday, September 28, 2012
Shorewood may be a cesspool, but it's my cesspool and has been for 28 years!
Mike
8:21 pm on Thursday, September 27, 2012
Good plan Nuitari. Stay away.
Vicki Bennett
8:01 am on Friday, September 28, 2012
If you put up a GOP sign in your window, I will not shop at your store in Shorewood. I have and do shop at some chain stores that don't support unions, but, with the limited shopping that we have in this area, one must shop where he/she can to get needed items. Blatant advertisement of your political views says to me, "Don't come in my store if you disagree with me!" If you push your views on me, I'll run the other way. I don't want either party to call me, to stop me on the street, or to put crappy negative advertising on during my favorite TV show. I think most people already have their minds made up and don't want a fanatic to push his/her political views on them from either side.
andrea
8:31 am on Friday, September 28, 2012
I believe that in France all political advertising may commence 8 weeks before a presidential election--which also include the primaries. The government mails political papers of ALL parties to residents and there is equal time on tv. 36 hours before the polls open, no party may run ads. I've seen billboards, but not any business signs of endorsement. But the French are so politically astute, people probably already know who supports which candidate.
Whether you approve of a social democracy or not, (France is not socialist), can you imagine having ONLY 8 weeks of tv ads, rallies, debates instead of a bombardment of political stuff for 18 months (or more) before an election? Maybe this contributes to the more than 70% turnout of voters?
Andrea
Anne
10:34 am on Friday, September 28, 2012
I've already stopped shopping at Walmart and I don't buy things the Koch companies produce. If a store I currently patronize were to publicly support a candidate I do not, that store would be off my list as well. The store may have the right to support whoever it wants, but I have the right not to patronize them if they do.
CowDung
1:08 pm on Monday, October 1, 2012
Where does one find a list of the things the Koch companies produce?
Greg
1:14 pm on Monday, October 1, 2012
http://www.treehugger.com/corporate-responsibility/want-to-boycott-the-koch-brothers-products-heres-where-to-start.html
And other assorted commie sites.
CowDung
1:18 pm on Monday, October 1, 2012
That's kind of what I thought--in order to avoid buying anything produced by a Koch company, one would pretty much have to avoid buying everything...
VLC
12:55 pm on Sunday, September 30, 2012
I love coming to this place to get examples of logical fallacies to use in my rhetorical literacy class.